Episodes
Wednesday Mar 31, 2021
Wednesday Mar 31, 2021
Noah is an expert in all areas of customer relations. In under five years, Noah has helped his clients generate over $5 billion in word-of-mouth business and new revenue from their existing customers. He’s also the author of 3 of the top customer service books. In this episode, Noah explains how to deal with difficult customers for sales success.
Here are some of the topics covered in this episode:
- The 2 types of difficult customers salespeople should fire
- How to react to customers’ complaints
- The secret to keeping customers happy
- Top exercises to succeed with difficult customers
About the Guest:
In under five years, Noah has helped his clients generate over $5bn in word-of-mouth business and new revenue from their existing customers. Noah is also the author of the books Evergreen: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving, and The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions, and Dealing with Difficult Customers: How to Turn Your Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers. All three books made three separate #1 category rankings on Amazon including Sales, Marketing & Customer Service.
Website: https://noahfleming.com/
Sign-up for Noah’s Newsletter: https://noahfleming.com/tuesday-tidbit/
LinkedIn: https://www.linkedin.com/in/noahfleming/
Books: https://noahfleming.com/shop/ or https://www.amazon.com/Noah-Fleming/e/B00K3ZV074%3Fref=dbs_a_mng_rwt_scns_share
Sales book Noah Mentions in Show: No Lie: Truth Is the Ultimate Sales Tool by Barry Maher
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Wednesday Mar 24, 2021
Wednesday Mar 24, 2021
Scott Sambucci is the founder of SalesQualia, a company focused on improving sales performance. He’s also the host of the Startup Selling Podcast, and the author of the book Stop Hustling, Start Scaling: Ramp Up Your B2B Startup’s Repeatable Revenue with The Q Framework. In the last 20 years, Scott has built sales teams, sales processes, and products for three successful start-ups. In this episode, Scott shares his secrets to scale sales success.
Here are some of the topics covered in this episode:
- Understanding you prospects’ problems
- Leveraging happy customers to improve your process
- Controlling the outcome of meetings
- Utilizing checkpoints to monitor your strategy
Website: Salesqualia.com
LinkedIn: https://www.linkedin.com/in/scottsambucci/
Download the ENTIRE Book here: https://salesqualia.com/book
Listen to more episodes of the Outside Sales Talk here and watch the video here!
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Wednesday Mar 17, 2021
Wednesday Mar 17, 2021
Joyce Johnson is an award-winning sales champion, speaker, 7x author, sales coach, and founder of the Why Sales Network. She started her sales career in professional sports and later entered the telecommunications industry as a Sales Director in global markets. Joyce has been a mentor for over 20 years. She is most passionate about diversity and empowering the next generation of inclusive sales leaders.
In this episode, Joyce discusses her experiences as a woman of color in sales and why companies should work towards having more diverse sales teams.
Here are some of the topics covered in this episode:
- Navigating the homogenous world of sales as a woman of color
- Leveraging diversity within a company
- Creating a welcoming business environment
- Becoming more than just the ‘diversity hire’
About the Guest:
For over 15 years, Joyce has mentored her favorite group of people: college students. She has married her love for the sales profession, passion for diversity and inclusion, mentorship, and coaching to help empower the next generation of leaders by creating trainings and publishing books to help them navigate the workplace. Joyce spent the past year growing the Why Sales Network brand after spending six years as a sales leader in the distribution industry, earning top recognition as the #1 seller in 2017 and 2018.
Website: https://whysalesnetwork.com/
LinkedIn: https://www.linkedin.com/in/iamjoycejohnson/
Social: @iamjoycejohnson
Why Sales Network: Reach out for college mentorship opportunities
Listen to more episodes of the Outside Sales Talk here and watch the video here!
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Wednesday Mar 10, 2021
How to Close more Sales with the Perfect Close - Outside Sales Talk with James Muir
Wednesday Mar 10, 2021
Wednesday Mar 10, 2021
James Muir is the best selling author of the #1 book on closing sales, “The Perfect Close.” As a 30-year old sales veteran, having extensive experience in almost every single role, James is passionate about making the complex simple and growing revenue for organizations.
In this episode, James discusses proven strategies and techniques in having unique discussions with your customers to close more deals.
Here are some of the topics covered in this episode:
- Being strategic about advancing sales cycles
- Providing value to prospects by putting them first
- Understanding the right time to offer discounts
- Quantifying the problem to convince your prospect
About the Guest:
As the Vice President of Sales at Essential Hub and the VP Sales (Western US) for Marketware, Inc, James Muir is a sales expert with much concrete experience in closing deals and increasing revenue in a zero pressure environment. As a bestselling author and keynote speaker, James has helped save hundreds of thousands of dollars for his clients. He is currently also the CEO of Best Practice International and considers himself a lifelong student of sales.
Website: Puremuir.com - download James’ bundle
LinkedIn: https://www.linkedin.com/in/puremuir/
Listen to more episodes of the Outside Sales Talk here and watch the video here!
If you love the Outside Sales Talk podcast, you’ll also love Badger’s newsletters!
Our 95,000+ subscribers stay at the top of their game with actionable tips from top sales experts.
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Wednesday Mar 03, 2021
Wednesday Mar 03, 2021
Jason Cutter is a sales expert in using authenticity to grow your sales career and bring real value to prospects and customers. As the CEO of Cutter Consulting Group, a firm that offers B2C and B2B services, he is also the intelligent author behind “Selling with Authentic Persuasion,” a book that helps salespeople learn how to focus on their customers’ needs first.
In this episode, Jason discusses how to use the concept of authentic persuasion to build strong relationships with customers and close deals organically.
Here are some of the topics covered in this episode:
- Utilizing authenticity to build trust with prospects
- Understanding prospects’ pain points and challenges
- Employing intangibles to maintain control of the conversation
- Providing value to prospects in every call
About the Guest:
Initially graduating from the University of California, Santa Cruz with a Marine Biology degree, Jason Cutter went on to receive an MBA from the Southern New Hampshire University. With no formal sales training, Jason claims that’s why he learnt how to actually sell with authenticity and care, eventually landing his first sales job at 27 years old. Currently the CEO and Founder of the Cutter Consulting Group, Jason is also the host of the Authentic Persuasion Show, where he helps salespeople be more effective in their careers.
Website: Jasoncutter.com
Book - https://www.amazon.com/Selling-Authentic-Persuasion-Transform-Breaker/dp/1890427373
LinkedIn - https://www.linkedin.com/in/jascut/
Listen to more episodes of the Outside Sales Talk here and watch the video here!
If you love the Outside Sales Talk podcast, you’ll also love Badger’s newsletters!
Our 95,000+ subscribers stay at the top of their game with actionable tips from top sales experts.
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Wednesday Feb 24, 2021
Highly Effective Sales Prospecting - Outside Sales Talk with Tony Morris
Wednesday Feb 24, 2021
Wednesday Feb 24, 2021
Tony Morris is a sales expert, author, trainer, and motivational keynote speaker who has helped over 29,000 sales professionals across 62 industries for the last 22 years. Tony has created a 3-step framework called A.S.K. Philosophy Principles to help salespeople attract the right prospects, convert them into customers, and keep those customers for life.
In this episode, Tony discusses the strategies as well as key traits any salesperson should have to effectively prospect.
Here are some of the topics covered in this episode:
- Building an effective prospecting mindset
- Providing value for both prospects and clients
- Asking for feedback from successful and unsuccessful prospects
- Leveraging what you know about your prospect
About the Guest:
Through his vast experiences, Tony has discovered the most common mistakes salespeople make as well as the key traits that the top 1% of sales professionals utilizes to sell more - more easily and more often. Tony helps people convert prospects into “raving fans” by focusing on their needs. Send him an email with the subject line ‘book’ to get a free copy of his e-book!
Website: tonymorrisinternational.com
LinkedIn: https://www.linkedin.com/in/tonymorrismd/?originalSubdomain=uk
Email: tony@tonymorrisinternational.com
Listen to more episodes of the Outside Sales Talk here and watch the video here!
If you love the Outside Sales Talk podcast, you’ll also love Badger’s newsletters!
Our 95,000+ subscribers stay at the top of their game with actionable tips from top sales experts.
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Wednesday Feb 17, 2021
How to Create Rewarding Sales Goals in 2021 - Outside Sales Talk with Jon Dwoskin
Wednesday Feb 17, 2021
Wednesday Feb 17, 2021
Jon Dwoskin is an author, public speaker, and sales coach who has mentored thousands of salespeople to step away from their comfort zones and become better leaders. He is the host of the Think Business podcast, which interviews thought leaders who think big, as well as the 7 Minutes Sales podcast, a bit-sized guide to jumping your sales career.
In this episode, Jon discusses how mentorship can be an effective tool to master your craft, grow your business, and stay relevant in the industry.
Here are some of the topics covered in this episode:
- Why having a mentor is so important not only for your career, but also for your personal life
- How to have a healthy pipeline through consistent prospecting
- Tips for achieving goals by breaking them down into small, bite-sized segments
- The importance of staying relevant in the cutthroat industry of sales
About the Guest:
Jon is a private coach for budding leaders in sales and business. As a master of reinvention, he has worked in marketing, real estate, operations, and more. He now specializes in shifting people’s mindsets and helping them grow their businesses through group coaching sessions and one-on-one private coaching. He believes that accountability, mindfulness, building consistent habits, and continuous prospecting are key to exploding your pipeline and closing more sales.
Website: jondwoskin.com
Phone: 2485357796
Listen to more episodes of the Outside Sales Talk here and watch the video here!
If you love the Outside Sales Talk podcast, you’ll also love Badger’s newsletters!
Our 95,000+ subscribers stay at the top of their game with actionable tips from top sales experts.
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Wednesday Feb 10, 2021
Driving Sales with a Solid Channel Strategy - Outside Sales Talk with Rob Spee
Wednesday Feb 10, 2021
Wednesday Feb 10, 2021
Rob Spee is an experienced channel and alliance executive, who helps clients manage strategic partnerships in order to accelerate growth and revenue. Having built successful channel sales teams from scratch and leading teams of 50+ channel sales and marketing professionals, he is highly skilled and knowledgeable in this topic.
In this episode, Rob discusses top techniques to fulfill selling-potential through channels and common mistakes people make with their channel strategies.
Here are some of the topics covered in this episode:
- Maximizing selling through channels
- Hiring the right people for success
- Creating strategic company goals
- Understanding the right channels for you
About the Guest:
As the Regional Vice President for Channel Sales at OutSystems, Rob Spee utilizes high-performing channel strategies to increase growth and revenue for the company. He also is the Channel Chief and Podcast Host for Channel Journeys Inc., where channel experts share their career stories and things they’ve learned along the way. Prior to joining OutSystems, Rob was the Head of Global Channels at SAS and the Director of Distributor Channels at Carbonite, where he had opportunities to grow his increasing knowledge of channel strategies, and execute new programs and revenue streams.
Subscribe to Rob's podcast at channeljourneys.com
Connect with Rob on LinkedIn and Twitter
Listen to more episodes of the Outside Sales Talk here and watch the video here!
If you love the Outside Sales Talk podcast, you’ll also love Badger’s newsletters!
Our 95,000+ subscribers stay at the top of their game with actionable tips from top sales experts.
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Wednesday Feb 03, 2021
Wednesday Feb 03, 2021
Nicolas De Swetschin is a sales expert with specialties in international sales, account management, product marketing and sales strategy. He leads a completely remote international sales team and has much experience in successfully managing sales teams. As the Sales Director at NoCRM.io, a lead management software, he helps salespeople track and close deals.
In this episode, Nicolas discusses top strategies to effectively manage a remote sales team and increase revenue.
Here are some of the topics covered in this episode:
- Creating a clear sales process
- Communicating efficiently while remote
- Guiding reps through a sales slump
- Utilizing KPIs to track performance
About the Guest:
With over 10 years of experience in sales and international business development at software and value-added companies, Nicolas de Swetschin is highly skilled in his area of expertise. After graduating from the National University of Singapore, Swetschin worked as a Technical Sales Manager at eServeGlobal and as a Business Development Manager at SAT-OCEAN and wePulse. Currently, Swetschin is the Sales Director at NoCRM.io, where he actively helps sales teams maximize the number of deals they close.
Nicolas' Company Website: noCRM.io
Listen to more episodes of the Outside Sales Talk here and watch the video here!
If you love the Outside Sales Talk podcast, you’ll also love Badger’s newsletters!
Our 95,000+ subscribers stay at the top of their game with actionable tips from top sales experts.
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Wednesday Jan 27, 2021
Wednesday Jan 27, 2021
Steve Sisgold is an author, speaker, trainer, and executive coach. As the author of “Whole Body Intelligence” and “What's Your Body Telling You,” Steve has appeared on major radio and TV shows including PBS, Oprah, and Mantel. Steve’s goal is to provide compelling information, practical tools, and a dynamic “Whole Body” approach to help people get to the next level of success in their company and personal life.
In this episode, Steve discusses the relationship between beliefs held in the body and success.
Here are some of the topics covered in this episode:
- Actionable tips on how to reduce anxiety and stress
- How to “reboot” before a sales call
- Acting on and trusting your gut feeling
- Interpreting the messages your body is sending you
About the Guest:
Steve Sisgold has spent the past 25 years studying and teaching the relationship between beliefs held in the body and success, how the body "billboard" sends micro messages that affect authentic communication and how self-awareness lowers stress and boosts peak performance. Steve holds an M.A. in Communications, a B.S. in business, and a certification in body-centered Psychotherapy. Steve is also the breakthrough coach to many best-selling self-help authors, Grammy and Oscar winners, CEO's, a Major League baseball President, and Wellness and
Business leaders.
Website: wholebodyintelligence.com
Website: stevesisgold.com
Book: “Whole Body Intelligence”
Listen to more episodes of the Outside Sales Talk here and watch the video here!
If you love the Outside Sales Talk podcast, you’ll also love Badger’s newsletters!
Our 95,000+ subscribers stay at the top of their game with actionable tips from top sales experts.
Are you in? Subscribe to Badger Maps’ newsletters now!